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Ticketing Policy


You may purchase a maximum of 6 tickets per show. This is determined by reference to your name, your company name, your credit card number and billing or email address. Violators will have their excessive purchases automatically cancelled and refunded to the credit card used without any further contact. Tickets for M&T Bank Grandstand events and gate admission are non-refundable. In the event of a show cancellation where M&T Bank Grandstand Tickets are refunded, Gate Admission tickets will not be refunded. Customers are not required to purchase Gate Admission at the time of purchasing Grandstand Event Tickets. Questions should be directed to the Delaware State Fair Box Office (302) 398-5020. ALLOW FOR ENOUGH TIME: Those heading into the event area will need to go through a security screening which will include getting your bags checked, please consider this as you plan your arrival time. The following items are prohibited in the event area: · Professional Cameras, Audio/Video Recorders, iPads, Go-Pro’s or Selfie Sticks · Laser Pointers, Glow Sticks or Flash Lights · Knives, Tasers, Mace or Weapons of any kind (including toy ones) · Cans, Bottles (Glass, Aluminum or Plastic) · Spiked Jewelry, Spiked Belts or Wallet Chains · Poster boards and Signs CANNOT be larger than 2’ X 2’




Inclement Weather Policy


Please be aware that all shows including concerts, rodeo and demo derby performances in the M&T Bank Grandstand are held rain or shine. Please be aware that umbrellas are not allowed. The pit, track, and bleacher/stadium seating areas are not covered. The grandstand and club house seating areas are the only areas that are covered. Only dangerous weather conditions at show time will delay a show or cause it to be cancelled. Severe weather at show time could cause a show to be delayed. All delay or cancellation announcements will be posted to the homepage of the website.




Accessible Seating


Guest using wheelchairs may enter by way of track or M&T Bank Grandstand entrances. For further information, call (302) 398-5020.




Admission to the Fair


Everyone entering the fairgrounds must present a valid ticket of admission, including those attending Grandstand concerts. Concert tickets do not include admission to the fair.




Box Office Questions


Box Office Hours during ten days of fair: 10:00 am to 9:00 pm Any questions needing to be answered before July 22, 2021 please call (302) 398-5020 or 1-800-514-3849 or email boxoffice@thestatefair.net If you need to purchase tickets please call 1-800-514-3849




Cameras and Recording Devices


Still photography, audio, video, unauthorized drones, or any professional recording equipment is not allowed in the Grandstand.




Drones


To ensure the safety and enjoyment of all fair visitors, the Delaware State Fair prohibits unauthorized operation or use of any unmanned aerial vehicle on or above the Delaware State Fairgrounds. This includes all UAVs, commonly known as “drones,” regardless of commercial or recreational purpose. Any UAV(s) observed at or near the Delaware State Fairgrounds will be reported to local law enforcement and the Federal Aviation Administration.




ATMS


ATM’s are located throughout the grounds.




Food, Drink and Artist Merchandise


Drinks and artist merchandise are available for purchase within the Grandstand venue. Coolers are not permitted to be brought into the M&T Bank Grandstand.




Grandstand Entrances


M&T Bank Grandstand and Clubhouse ticket holders may enter the seating area through the main doors of the M&T Bank Grandstand. Stadium, Track and PIT ticket holders may enter the venue on the East side of the M&T Bank Grandstand. All patrons are subject to search. (Wheelchair patrons see “Accessible Seating.”)




Refunds


Tickets for the Revised Grandstand events are non-refundable. In the event of a show cancellation where M&T Bank Grandstand Tickets are refunded, Gate Admission tickets will not be refunded. Customers are not required to purchase Gate Admission at the time of purchasing Grandstand Event Tickets. Questions should be directed to the Delaware State Fair Box Office (302) 398-5020.




Reserved Seats


All paid M&T Bank Grandstand show seating is reserved, unless advertised as general admission. Seating consists of plaza seats.




Restrooms


Permanent restrooms are located inside the M&T Bank Grandstand (second floor), Murphy’s Sports Bar and at the base of the Stadium Seating entrance. Temporary restrooms are located left and right of the main stage. All restrooms are wheelchair accessible.




Secondary Ticket Market


Consumer Warning – The Delaware State Fair uses bar code scanning for Grandstand ticket admissions. As a result, fans should be careful when purchasing tickets and make certain the seller is a Delaware State Fair licensed ticketing agent. Etix is the ONLY authorized ticketing agent outside of the Delaware State Fair Box Office. If you purchase tickets from an unauthorized agent in the secondary market (scalper, ticket broker, eBay, Stubhub, Craigslist, etc.), you risk purchasing counterfeit or invalid tickets which may result in refusal of admission.




Sign Language Interpreters


Sign language interpreters are available upon request for all paid M&T Bank Grandstand shows with 14 days notice required. Please call (302) 398-5020 or email boxoffice@thestatefair.net to request an interpreter.




Smoking Policy


Smoking is not allowed in the M&T Bank Grandstand seating areas. Smoking is allowed outside the venue. Ask any usher for further direction.




Ticket


All patrons must be prepared to produce ticket at the request of State Fair personnel. Please retain tickets until the conclusion of the performance.




Who Needs a Ticket


Anyone over the age of one entering the M&T Bank Grandstand must have a ticket. Children one and over must have a ticket and are not permitted to sit on an adults lap.




Will Call Information and Policies


Will Call is located at the base of the M&T Bank Grandstand. Will Call windows are open the entire day of the concert beginning at 10:00 am and will generally remain open until the start of the headliner’s performance. Will Call tickets will only be released to the person whose name appears on the Will Call envelope or whose name was provided in the sales transaction. No person will be given tickets designated for another person without prior authorization. Proper photo identification is required (valid driver’s license or passport) in order to claim your tickets. A signature from the person authorized to pick up the order will be obtained at the time tickets are claimed. Signatures will remain on file for future reference. Should a name change be necessary, please call the Delaware State Fair Box Office for further information at (302) 398-5020. We understand this is an exciting time for you and your child. For your child’s safety and others around them, it is important that your child does not sit on an adult’s shoulders, stand on their chair or stand in the aisle way. Please help us to make this a safe experience for all!




Further Questions?


To reach a member of our box office staff, either email BoxOffice@TheStateFair.net or call the box office at 302-398-5020 and please leave a message. We will reply to you as quickly as we can, usually within 24 hours or by the end of the next business day. We appreciate your understanding as we work through all of your requests and questions. We look forward to seeing you at the Fair!  




Purchasing Concert Tickets for the REVISED 2021 Delaware Lottery Summer Concert Series


In consultation with Delaware’s Department of Public Health, concerts to be held this year will offer seating laid out as follows: TRACKSIDE: No pit. No VIP Loft. Seating will only be available in 222 PODS comprised of a group of 4 seats arranged with social distancing guidelines in mind. This means that the track capacity for each concert or music show is now 888 concertgoers, a 68% reduction in available seating. The first 4 rows of PODS are considered PREMIUM PODS due to their close proximity to the stage and are available in a limited quantity for each show. Stadium and Grandstand: Every other row of our permanent seating in the stadium bleachers and the grandstand cannot be sold or occupied by any show patron. Additionally, there will be 2 seats (left and right) of each order of 2,4 or 6 seats that must be left empty in order for you and the Fair to maintain proper social distancing between unrelated ticket buying parties. The specific location of the seating groups of 2, 4 and 6 are depicted on the seat chart (see seating map on any concert event page). The number of grandstand seats available for each show is 1,077 and the number of available seats in the stadium bleachers section is 485 per show.




BLIPPI THE MUSICAL - Will Stevin John be in the live show?


Stevin John is not in the live show. Blippi was always envisioned as a character. Stevin John is the creator of Blippi and acts as the writer and creative force behind the Blippi character. Now that Blippi has evolved as a character he is excited that a dynamic stage performer has been cast as Blippi to entertain and thrill audiences across all of the tour markets.




Is a Mask Required?


Based on recently issued Delaware Department of Public Health guidance, effective Friday May 21, 2021, individuals who are fully vaccinated will not be required to wear a face mask while anywhere on the fairgrounds (inside and outside) such as the M&T Bank Grandstand for concerts. Individuals who are not full vaccinated are strongly encouraged to wear a mask.




Are pods only available in 2, 4 or 6 seats?


Each performance will have a limited amount of 2, 4 or 6 seat pods available. Four-person pods cannot be combined and are available in all sections. Pods of two or six seats are only available in the STADIUM or GRANDSTAND sections. Seating chart subject to change due to revised CDC guidelines.




If I want to sit on the TRACK and there are less than four people in my group, do I have to purchase a whole TRACK pod?


Yes. The TRACK pod section has been developed to ensure all patrons are physically distanced, and to maximize the number of individuals who can view the performance on the TRACK, if you require two seats you must purchase seats in a designated two pod section in either the STADIUM or GRANDSTAND sections.




What concerts are being cancelled from the November 2021 Concert Lineup?


We are sorry to announce that 6 of our earlier announced shows had to be entirely cancelled due to the reduction in seating capacity. They are: Roots & Boots, Sam Hunt, TobyMac, Tedeschi Trucks Band, I Love the 90’s Tour, and Hank Williams, Jr. These shows and the patron interest that they drew are no longer compatible with COVID social distancing guidance that now dictate that the M&T Bank Grandstand can only hold approximately 2,500 concert patrons (1,500 for wheel events like the Demo Derby and Monster Truck Show). REFUNDS ARE COMING: Starting Thursday April 15th, all tickets purchased directly from the Fair to any and all shows will be fully refunded (including service fees) beginning Thursday April 15th. Refunds will be posted automatically to the credit or debit card used at the time of purchase.